data protection

Statement on the obligation to provide information

(Data protection)

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

When you visit our website, your IP address and the start and end of the session are recorded for the duration of this session. This is for technical reasons and therefore represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Unless otherwise stated below, we will not further process this data.

Contact us

If you contact us using the form on the website or by email, the data you provide will be stored for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

{If a webshop is operated}

Data storage

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as name, address and credit card number. […] of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: [please complete details] . The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card details to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfil our tax obligations.

Once the purchase process has been cancelled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are also stored until the product liability period expires (10 years). The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for the performance of the contract) of the GDPR.

{If personal cookies are used}

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.

We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

{When using web analysis tools such as Google Analytics, eTracker, etc.}

Web analysis

Our website uses functions of the web analysis service … [Name of the tool and company of the provider including company headquarters including information as to whether data is transferred to a (non-European) third country]. Cookies are used to enable analysis of the use of the website by your users. The information generated is transferred to the provider's server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract for order data processing with the provider.

{Use of IP addresses based on the legal basis “legitimate interest”; in this case pseudonymization is recommended:} Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

{For non-European providers:} The relationship with the web analytics provider is based on … [Standard contractual clauses/an adequacy decision of the European Commission (e.g. in the case of the USA: “Privacy Shield”)].

The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the GDPR.

Our concern in the sense of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized [pseudonymization is recommended for the legal reason “legitimate interest”; this must be clarified with the web analysis service].

The user data will be stored for a period of … [specify storage period] [this must be clarified with the web analysis service]. 

{If a newsletter is offered for subscription, also implement it in the corresponding menu item or link to this data protection information}

Newsletter

You have the option of subscribing to our newsletter via our website. To do this, we need your email address and your declaration that you agree to receive the newsletter.

{If additional data is collected:} In order to provide you with targeted information, we also collect and process voluntarily provided information about areas of interest, date of birth and postcode […] .

{For double opt-in:} As soon as you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your newsletter subscription at any time. Please send your cancellation to the following email address: [Enter email address] . We will then immediately delete your data in connection with the newsletter dispatch. This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Your rights

You have the following rights regarding your data stored by us: fundamentally the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can contact us [Submit email address] or complain to the data protection authority.

You can reach us at the following contact details:

Phone: +432 238 71435

Email: info@luxano.at